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These are unprecedented times with the “goalposts” changing every day. We are trying to continue to provide our clients with a first-class service but with many of our team working from home, this coupled with the need to stop non- essential contact and all unnecessary travel means certain changes are inevitable.
We request people don’t come into the office unless necessary (dropping off and collecting records etc is still ok). Please contact us (phone/email) before arriving so that we can ensure the office is open. Client meetings will need to be rescheduled to video calls or phone calls. Whilst PHM phones will still be manned it would be a help if clients emailed with a query or just to ask someone to call back.
We sincerely hope that none of the above creates a problem for you.